Privacy Policy

Depending upon your interaction with us, we may collect information including

1. Full name

2. Email address

3. Telephone number

4. Country and address

5. Course or program selected

6. Registration and enrollment information

7. Communication and inquiry records

8. Transaction and payment-related information

9. Billing information

10. Identification information where required for a particular program

11. Assessment and certification information

12. IP address, browser type, device information, and website usage information

13. Any other information voluntarily provided by you

For specialized programs, additional documentation may be requested where necessary for eligibility, safety, regulatory, identification, or legal requirements.

Payments made through our website may be processed by authorized third-party payment processors such as Razorpay.

UNIT 21 GROUP does not intentionally collect or store complete debit card or credit card credentials on its own servers where payment information is directly processed by the authorized payment provider.

Your payment provider may process information according to its own terms and privacy policy.

Personal information may be used to:

1. Process course registrations and purchases;

2. Provide access to online courses;

3. Confirm enrollment;

4. Process payments and refunds;

5. Communicate course information and schedule changes;

6. Respond to inquiries and support requests.

7. Conduct assessments and issue certificates;

8. Verify eligibility for applicable programs;

9. Maintain student and transaction records;

10. Detect or prevent fraud and misuse;

11. Improve our website, courses, and customer experience;

12. Meet accounting, taxation, regulatory, or legal obligations;

13. Send service-related communications; and

14. Send promotional communications where permitted and, where required, with appropriate consent.

UNIT 21 GROUP provides services to students located in India and other countries.

Where an international student registers for a program, personal information may be processed in India or through service providers operating in other jurisdictions where reasonably necessary to provide the requested service.

We take reasonable measures to protect personal information in accordance with applicable law.

We do not sell personal information.

Information may be shared where reasonably necessary with:

1. Payment processing providers;

2. Website and technology service providers;

3. Learning management systems;

4. Email or communication service providers;

5. Training partners or venues where required for delivery of a program;

6. Professional advisers, auditors, or accountants;

7. Government, judicial, regulatory, or law-enforcement authorities where legally required; and

8. Other service providers necessary to operate our business and deliver the purchased service.

Such sharing will be limited to what is reasonably necessary for the applicable purpose.

Our website may use cookies and similar technologies to maintain website functionality, understand website traffic, improve user experience, maintain security, and provide relevant services.

Users may control cookies through their browser settings, although disabling certain cookies may affect website functionality.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected or as required for accounting, taxation, certification, dispute resolution, contractual, regulatory, or legal requirements.

Information that is no longer required will be deleted, anonymized, or otherwise handled in accordance with applicable law and our retention practices.

Subject to applicable law, you may contact us to:

1. Request information about personal data held about you;

2. Request correction of inaccurate or incomplete information;

3. Request deletion where legally applicable;

4. Withdraw consent where processing is based on consent;

5. Raise a complaint regarding the handling of personal information; or

6. Request other rights available under applicable data-protection law.

Certain information may need to be retained where required by law, taxation requirements, contractual obligations, fraud prevention, certification records, or legitimate dispute-resolution requirements.

Service-related communications concerning purchases, course access, scheduling, assessments, certificates, security, or account information may be sent where necessary to provide our services.

Marketing communications may include an unsubscribe or opt-out mechanism where applicable.

Our website may contain links to third-party websites.

UNIT 21 GROUP is not responsible for the privacy practices or content of websites operated by third parties. Users should review the applicable third party's privacy policy before providing personal information.

Our services are generally intended for adults and professionally eligible participants.

Where a program permits participation by a minor, appropriate parental or guardian consent may be required in accordance with applicable law and program requirements.

We may update this Privacy Policy from time to time due to changes in our services, operations, technology, or applicable legal requirements.

The latest version will be published on this page with its updated effective date.

Questions, privacy requests, or complaints concerning personal information can be submitted to:

Unit 21 Tactical Group Private Limited (UNIT 21 GROUP)

Office Address - H.No. 8-2-644/1/205, F205, Hiline Complex, Road No. 12, Banjara Hills, Khairatabad, Hyderabad, Telangana – 500034, India. Email: info@unit21group.com

Privacy/Support Email: info@unit21group.com

Phone: +919154985958

Website: www.unit21group.com

Customer complaints will be acknowledged and addressed in accordance with applicable Indian law.